Terms of Service
The short version
- Checkup sends reminders. It isn't medical advice — your doctor, vet, and mechanic outrank us.
- If you ask us to book an appointment for you, we make the call on your behalf; the appointment itself is between you and the provider.
- Be honest with what you enter, don't abuse the service, and we'll get along fine.
These terms are an agreement between you and Redbud Software LLC, the maker of Checkup ("Checkup", "we", "us") covering the Checkup mobile apps and trycheckup.app (together, the "Service"). By using the Service you agree to them. If you don't agree, don't use the Service.
1. What the Service is — and what it isn't
Checkup helps you remember to book recurring appointments and upkeep for your household. Its schedules are general defaults, drawn from common public guidance and manufacturer norms, and every one of them is adjustable.
Checkup does not provide medical, veterinary, or professional advice. Nothing in the Service is a diagnosis, a treatment recommendation, or a substitute for the judgment of your physician, dentist, veterinarian, contractor, or mechanic. If a professional tells you a different schedule is right for you, follow it (and tell Checkup, so it can remind you on that schedule instead). Never delay seeking care because a reminder hasn't fired. If you think you have an emergency, call your local emergency number.
2. Who can use Checkup
You must be at least 13 to use the Service, and at least 18 (or the age of majority where you live) to use concierge booking. If you add other people to your household or CC someone on reminder emails, you're responsible for having their permission.
3. Accounts and guest mode
You can use Checkup without an account; your data is then tied to a credential on your device, and losing the device can mean losing that data — creating an account is how you make it durable. You're responsible for activity under your account and for keeping access to your sign-in email secure. Keep what you enter accurate; reminders are only as good as their dates.
4. Concierge booking
Where offered, you can ask Checkup to book an appointment for you with a veterinarian, home-service provider, or auto shop. When you do:
- You authorize us to contact the provider on your behalf, for scheduling only, and to share the details you gave us for that purpose (see our privacy policy).
- We arrange the appointment; we don't provide the underlying service. The appointment, its cost, and its quality are between you and the provider, and providers may have their own cancellation policies.
- We can't guarantee availability or a successful booking. Sometimes a provider is unreachable or full; we'll tell you in the app either way.
- A provider may need to confirm personal details with you directly before the time is final. When we hold a time for you, please confirm or release it promptly.
- Give us accurate details — we'll be repeating them to the provider on a phone call.
5. Reminders and notifications
Push, email, and text notifications are each optional and controlled by you. Delivery depends on third parties (carriers, email providers, your device settings) and isn't guaranteed — another reason the Service is a convenience, not something to rely on for anything critical. Text messaging has its own SMS terms.
6. Acceptable use
Don't misuse the Service. In particular, don't:
- use it to harass anyone, including providers our agents call on your behalf;
- enter information about people without their permission, or impersonate anyone;
- probe, overload, scrape, or interfere with the Service or its security;
- use the Service to break the law.
We may suspend or terminate accounts that violate these terms.
7. Your content
Everything you enter — members, dates, providers, notes — is yours. You give us the limited license needed to store and process it to run the Service for you, and that's the only thing we use it for.
8. Our property
The Service itself — the apps, site, design, and content we created — belongs to us and our licensors. These terms don't grant you any rights in it beyond using the Service as intended.
9. Third-party services and app stores
The Service works with third parties: sign-in via Apple, Google, or email; app distribution via the Apple App Store and Google Play, whose own terms also apply to those downloads. Apple and Google are not parties to these terms and have no obligation to support the Service. Provider listings come from public directories and may be out of date — double-check before you drive over.
10. The Service is provided "as is"
We work hard on Checkup, but it's provided "as is" and "as available", without warranties of any kind, express or implied, including fitness for a particular purpose and non-infringement. We don't warrant that reminders will be timely, accurate, or uninterrupted, or that default schedules fit your situation.
11. Limitation of liability
To the fullest extent the law allows, Checkup won't be liable for indirect, incidental, special, consequential, or punitive damages, or for a missed or mistimed appointment, arising from your use of the Service. Our total liability for any claim is limited to the greater of $50 or the amount you paid us in the twelve months before the claim. Some jurisdictions don't allow certain limitations, so parts of this section may not apply to you.
12. Ending things
You can stop using Checkup and delete your account at any time. We may suspend or end the Service (or your access to it) for violations of these terms or if we discontinue the product — with reasonable notice, and time to export your data, where possible. Sections that by their nature should survive (8, 10, 11, 13) survive.
13. Governing law and disputes
These terms are governed by the laws of the State of Delaware, without regard to conflict-of-law rules. If something's wrong, please email us first — most issues are fixable in one reply. Either of us may bring a qualifying claim in small-claims court.
14. Changes to these terms
If we change these terms in a way that matters, we'll update the date above and notify you in the app or by email before the changes take effect. Using the Service after that means you accept the updated terms.
Contact
Redbud Software LLC
2810 N Church St PMB 621239, Wilmington, Delaware 19802-4447
hello@trycheckup.app